Terms & Conditions

Please find below a copy of our general Terms & Conditions. Please note these may differ from those provide to you upon booking due to specifics of the works in question.

About These Terms 

These Terms and Conditions (“Terms”) set out the basis on which Precision Woodwork Limited t/a PCJ Construction (“the Company”, “we”, “us”, or “our”) provides building, joinery, design and construction services to you (“the Client”, “you”, or “your”). These Terms do not affect your statutory rights as a consumer. 

By signing our quotation, instructing us to proceed, or making a payment, you agree to be bound by these Terms. 

References to “writing” include email. 

Definitions and Interpretation 

In these Terms: 

“Works” means all building, joinery, design, construction, or related services to be carried out by the Company as set out in the Quotation or Contract. 

“Contract” means the agreement comprising the Quotation, these Terms, and any agreed variations in writing. 

“Quotation” means the written offer provided by the Company describing the Works and cost. 

“Site” means the property or location where the Works will be carried out. 

Headings are for convenience only and do not affect interpretation. 

Quotation and Contract Formation 

All Quotations are valid for 30 days unless otherwise stated. 

A binding contract is formed when the Client accepts our Quotation in writing (including email), instructs us to proceed, or makes a payment following the Quotation. 

The Contract comprises these Terms, our Quotation or order confirmation, and any drawings or specifications agreed in writing. 

Drawings, descriptions, or images in brochures or online are for guidance only unless expressly confirmed as part of the Contract. 

Scope of Works and Variations 

The Works will be carried out as described in the Quotation and supporting documents. 

Any requested changes or additional works must be agreed in writing and may affect cost and timescales. 

Variations will be priced based on current rates or a fair valuation agreed between the parties. 

We may make minor technical or material substitutions where necessary (e.g. to comply with regulations or material availability) provided quality and appearance are not materially affected. 

If unforeseen conditions arise (e.g. hidden defects, ground issues, structural movement), we will notify you and agree additional costs before proceeding. 

Client Responsibilities 

The Client shall ensure: 

The Site is safe, accessible, and ready for work to commence. 

All necessary consents, approvals, and licences (planning permission, building control, party wall agreements, etc.) are obtained. 

Power, water, lighting, and welfare facilities are available. 

Any required surveys, asbestos testing, or disconnections (gas, electrical, plumbing) are completed before work begins. 

The working area is clear of personal belongings and obstructions. 

All necessary decisions and information are provided promptly. 

If access is not provided or Site conditions prevent work, the Company may suspend work without liability and charge for wasted time at £500 + VAT per team per day (or pro rata) plus any additional costs incurred. 

The Client must treat our staff respectfully. Abusive or threatening behaviour may result in immediate termination, with full payment due for work completed or in progress. 

Programme, Delays and Extensions of Time 

We will make every effort to commence and complete the Works within the agreed timeframe, but any stated dates are estimates only. 

We shall not be liable for delays caused by weather, material shortages, subcontractors, suppliers, variations, or events beyond its reasonable control. 

If delays occur, the completion date shall be extended reasonably. 

Price and Payment 

All prices include VAT unless otherwise stated. 

Unless otherwise agreed: 

Work will be valued monthly based on progress. 

An interim application for payment will be issued at the end of each month. 

Payment is due within 14 days of the invoice date. 

Deposits may be required for bespoke joinery or manufactured items. 

Interest on late payments will accrue at 2% per month above the Bank of England base rate until paid in full. 

Ownership of materials remains with the Company until full payment is made. 

The Company may suspend work if payment is not made on time. 

If our costs increase due to verified material or labour price rises before commencement, we may adjust the price with written notice. 

Design and Drawings 

Where we provide design or drawing services, they will be prepared with reasonable skill and care. 

The Client remains responsible for obtaining statutory approvals (e.g. planning, building control) unless expressly undertaken by us. 

We are not liable for errors arising from Client-supplied drawings or information. 

All designs, drawings, and specifications remain our property and may not be used or reproduced without our written consent. 

Standards, Materials and Workmanship 

All Works will be carried out using reasonable care and skill and in accordance with good building practice. 

Materials will be new and suitable for their intended purpose unless otherwise agreed. 

All materials remain our property until paid for in full. 

If the Client delays installation or delivery, storage fees may be charged at up to 1.5% of the order value per week. 

Insurance and Liability 

The Company maintains appropriate Public Liability and Employers’ Liability insurance; evidence can be provided on request. 

The Company is responsible for loss or damage that is a foreseeable result of our breach or negligence. 

We are not liable for indirect or consequential loss (including loss of profit, delay, or inconvenience). 

We are not responsible for pre-existing defects or for works altered or repaired by others. 

Nothing in these Terms excludes liability for death, personal injury, or fraud. 

Health, Safety and Site Conduct 

The Company complies with applicable health and safety law. 

The Client must disclose any known hazards (e.g. asbestos, contamination) before work begins. 

We may stop work if conditions are unsafe and recover associated costs. 

Completion, Snagging and Defects Liability 

Practical completion is when the Works are substantially complete and usable, with only minor snagging remaining. 

The Client shall inspect the Works within 14 days and list any defects in writing. 

The Company shall rectify valid defects within a reasonable time. 

A 12-month defects liability period applies from the date of practical completion. 

The warranty does not cover: 

Wear, misuse, or lack of maintenance. 

Alteration by others. 

Normal shrinkage or movement inherent in construction. 

Failure of Client-supplied materials. 

Cancellation and Termination 

The Client may cancel before work starts only with our written consent and payment for design, labour, and materials ordered. 

If cancellation occurs after commencement, all work completed, materials procured, and reasonable demobilisation costs become payable. 

The Company may terminate if the Client: 

Fails to pay when due; 

Obstructs or denies access; 

Fails to provide required information or approvals; or 

Acts abusively toward our staff. 

Upon termination, all sums due for work done or in progress become immediately payable. 

Force Majeure 

We are not liable for delay or failure caused by events beyond our reasonable control (fire, flood, strike, pandemic, government restriction, etc.). 

If such events continue for more than three months, either party may terminate the Contract with payment for work done to date. 

Data, Marketing and Privacy 

We may photograph completed works for quality or marketing purposes (e.g. website, social media) unless you object in writing before completion. 

Personal data is processed in accordance with our Privacy Policy, available upon request or via our website. 

Dispute Resolution 

Any dispute shall first be referred to senior representatives of both parties for discussion. 

If unresolved, either party may refer the matter to mediation under the Centre for Effective Dispute Resolution (CEDR) Model Procedure before court action. 

Consumers may also refer unresolved complaints to an approved Alternative Dispute Resolution (ADR) provider. 

The courts of England and Wales have exclusive jurisdiction. 

General Terms 

We may assign or subcontract our rights or obligations under this Contract. 

You may not assign your rights without our written consent. 

If any clause is found unlawful, the remaining clauses remain in full effect. 

Delay in enforcing any right does not waive it. 

These Terms, together with our quotation and any written variations, constitute the entire agreement between the parties and supersede all prior discussions, representations, or understandings.